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RESERVATIONS : Should be made no later than 60 days prior to
departure. Reservations for less than 60 days will be accepted with full
payment.
DEPOSIT AND FINAL PAYMENT: For all bookings a
deposit is required within ten days of reservations. . Reservation is not
guaranteed until deposit is received by ECLIPSETRAVELER.COM, INC. In Orlando, FL
or by its agents throughout the U.S.
CREDIT CARD PAYMENTS: ECLIPSETRAVELER.COM,
Inc. accepts all major credit cards for deposit or final payment. If payment by
credit card, a ECLIPSETRAVELER.COM, Inc. Credit Card Authorization Form must be
filled and signed by the card holder. Card holder can fax the form along with
the copies of front and back of the credit card used and copies of all
travelers’ passports to ECLIPSETRAVELER.COM, Inc. By signing
ECLIPSETRAVELER.COM Credit Card Authorization Form, card holder agrees to be
responsible for payment for the services indicated on the form. Whether card
holder decides to use these services or not, he/she waives any charge-back
rights. In the event of a dispute, requests for a refund must be made using the
procedures described herein.
RATES: Every effort has been
made to produce pricing information accurately. ECLIPSETRAVELER.COM, Inc.
reserves the right to correct promotional or pricing errors at any time, or to
increase the Trip Price in the event of cost increases due to changes in
airfares, cruise fares, currency fluctuations, park fee increases, taxes, or
fuel surcharges. Not – Included in your tour price: All items of a personal
nature such as beverages, laundry, telephone, taxi, and or bus fares or meals
not specified in the itinerary, including after meals coffee or tea or any other
beverage. Also not included are customary tips to your drivers, guides and
escorts, which are left to tour members' discretion and visa fees. The
following taxes and fees will be added to your trip price. Please read the
following carefully. Government and other authority taxes and fees: September
11 Security Fee: A September 11th Security Fee of up to $2.50 USD applies per
passenger, per flight segment (maximum charge per trip- $5.00 USD one way,
$10.00 USD round trip). A flight segment is defined as one takeoff and one
landing. Passenger Facility Charge: A Passenger Facility Charge (PFC’s) is
up to $16 per passenger. Federal Domestic Flight Segment Fee: A federal
domestic flight segment fee of up to $3.30 USD applies per passenger, per flight
segment (defined as a take off and a landing). US or International Departure
and Arrival Charges: US or international departure and arrival charges of up to
$500 may apply depending on itinerary.
CANCELLATIONS:
If you must cancel your
trip, you must do so in writing. Cancellation charges will be calculated as of
the date we receive your cancellation. Cancellation charges and refunds shall be
calculated in accordance with these Terms and Conditions and
ECLIPSETRAVELER.COM, Inc.’s cancellation policy. If you are due a refund, you
first must return your air tickets and, if applicable, to ECLIPSETRAVELER.COM,
Inc. Any applicable refunds will be processed within 21 days of receipt of your
cancellation. Processing Fee: There is a non-refundable fee of $250 per
person for each trip you cancel. This fee reflects only ECLIPSETRAVELER.COM,
Inc.’s costs of administering a reservation.
Therefore, trip
insurance is highly recommended.
REVISIONS: If you make changes
to your reservation that affect departure city, pre- and post-trip extensions,
or passport name changes more than 60 days prior to departure, an administrative
charge of $150 per person will apply. ECLIPSETRAVELER.COM, Inc. cannot accept
any changes to reservations within 60 days of departure. If you make changes to
your departure date or destination, it will be treated as a cancellation and the
relevant cancellation charges will apply. Traveler substitutions are considered
reservation cancellations and are subject to the above cancellation charges.
In certain circumstances, ECLIPSETRAVELER.COM, Inc. may change the departure
date of your trip or consolidate any trips that do not reach a minimum level of
participation or are overbooked. In this event, you will be offered an
alternative departure date or trip. If we are not able to agree upon a suitable
alternative, you will be entitled to cancel your reservation and receive a full
refund of your Trip Price. ECLIPSETRAVELER.COM, Inc. reserves the right to
cancel or shorten a trip without notice, in which event your sole remedy shall
be a prorated refund for any unused portion of the trip.
HOTELS: ECLIPSETRAVELER.COM,
Inc. accommodates travelers at deluxe, first class or best available hotels
throughout tour programs. Because some of the tours visit small towns, the
hotels used are simple, but they are comfortable with private bath, restaurants,
bar elevators and some English-speaking staff. ECLIPSETRAVELER.COM, Inc.
reserves the right to substitute any hotel listed with another of the same
category prior to departure or even when the tour is in progress should the
local circumstances require it.
TRANSFERS: Are included as per
the itineraries. If you deviate from the set tour schedule, i.e. arrive early or
depart later from the designated tour point, or arrive or depart on other than
the designated carrier for the tour group, you will need to make your own
transfer arrangements since they will not be provided outside of group
provisions. However, these arrangements can be made through ECLIPSETRAVELER.COM,
Inc. in Orlando, FL., or its agents at an additional cost.
MEALS: Meals included in the
tour price are shown in each itinerary by the code letter (B) for breakfast, (L)
for lunch, and (D) for dinner.
SMOKING: Smoking is not
permitted in any of ECLIPSETRAVELER.COM, Inc. vehicles. However, frequent rest
stops are made so that smokers can smoke outside the vehicle.
BAGGAGE : As per itinerary, it
is included in the tour price.
OMISSIONS: Every effort is made to ensure brochure accuracy at the time
of going to press. However, ECLIPSETRAVELER.COM, Inc. cannot be held responsible
for printing, typographical errors, omissions, or errors arising from unforeseen
circumstances.
SINGLE TRAVELERS:
Most trips offer a
limited number of single rooms, subject to availability and hotel space. Please
see individual trip rate charts in this catalog for Single Supplement costs.
PASSPORT AND VISA:
A valid passport is
required for U.S. citizens traveling on our international trips. All
travelers should contact the appropriate consular office for entry requirements pertaining
to their trip, as ECLIPSETRAVELER.COM, Inc. is not responsible for providing you
with this information or documentation.
AIR ARRANGEMENTS:
You will receive a final
package approximately fifteen days prior to your departure date that will
include your airline tickets. Please note that your airline tickets and other
trip documentation must bear your first and last names exactly as they appear on
your passport. It is your responsibility to check your travel documents when you
receive them to make sure they are correct. If they are not correct, please
contact ECLIPSETRAVELER.COM, Inc. immediately. To provide you with the lowest
possible airfares, ECLIPSETRAVELER.COM, Inc. takes advantage of special
promotional fares. These fares can be quite restrictive and carry cancellation
charges imposed by the airlines ranging from 25% to 100%. Therefore, any
penalties resulting from flight changes at your request after flights are
ticketed will be your responsibility. ECLIPSETRAVELER.COM, Inc. is not
responsible if an airline cancels or delays a flight for any reason (including
weather). If you are unable to make your departure, it is your responsibility to
work with the airline on which you are ticketed to reach your destination.
ECLIPSETRAVELER.COM, Inc. is not responsible for any additional expenses you may
incur prior to joining your trip. ECLIPSETRAVELER.COM, Inc. is not responsible
for and will not provide any refund for portions of trips missed due to
cancelled or delayed flights.
MEDICAL ISSUES:
You must advise
ECLIPSETRAVELER.COM in writing, at or prior to booking, of any physical,
emotional or mental condition which (a) may affect your ability to fully
participate in the trip; (b) may require professional attention during the trip;
or (c) may require the use of special equipment. If any such condition arises
after the trip is booked, you must advise ECLIPSETRAVELER.COM, Inc. in writing
immediately.ECLIPSETRAVELER.COM, Inc. reserves the right to decline or cancel
your reservation, or to remove you from a trip in progress, if
ECLIPSETRAVELER.COM, Inc. reasonably determines your condition would adversely
affect the health, safety, or enjoyment of you or of other participants. If
ECLIPSETRAVELER.COM, Inc. removes you from a trip in progress pursuant to this
paragraph, you will not be entitled to any refund of your Trip Price and
ECLIPSETRAVELER.COM, Inc. shall have no further liability. If you have a
condition as contemplated herein, you travel at your own risk.
ECLIPSETRAVELER.COM, Inc. is not liable for any injuries or damages you may
suffer relating to such a condition, including without limitation loss of
special equipment, lack of assistance with or accommodation of special needs,
and unavailability of medical assistance or treatment.
RESPONSIBILITY:
The responsibility of
ECLIPSETRAVELER.COM, Inc. and its affiliated companies is strictly limited. As a
tour operator, ECLIPSETRAVELER.COM, Inc. organizes, promotes, and sells tour
programs consisting of certain travel services, including surface, air, and
water transportation, sightseeing excursions, and cruise/hotel accommodations
that ECLIPSETRAVELER.COM, Inc. purchases or reserves from various suppliers
(collectively, “Suppliers”). ECLIPSETRAVELER.COM, Inc. does not own or operate
any of these Suppliers. The Suppliers providing travel services for
ECLIPSETRAVELER.COM, Inc. ‘s tour programs are independent contractors, and are
not agents or employees of ECLIPSETRAVELER.COM, Inc. As such,
ECLIPSETRAVELER.COM, Inc. is not responsible for any negligent or willful act or
failure to act of any supplier or of any third party. Some tours include visits
to shops and merchants. ECLIPSETRAVELER.COM, Inc. is not responsible for any
purchases you make during your trip, whether that merchant is part of the
scheduled itinerary or not. By utilizing the travel services of the Suppliers,
you agree that you will look to such Suppliers for any accident, injury,
property damage, or personal loss to you or to those traveling with you, and
that neither ECLIPSETRAVELER.COM, Inc. nor any representative of
ECLIPSETRAVELER.COM, Inc. shall be liable. Without limitation,
ECLIPSETRAVELER.COM, Inc. is not responsible for any injury, loss, or damage to
person or property, death, delay, or inconvenience in connection with the
provision of, or failure to provide, any goods or services occasioned by or
resulting from—but not limited to—acts of God or force majeure, acts of war or
civil unrest, insurrection or revolt, strikes or other labor activities,
criminal or terrorist activities of any kind, overbooking or downgrading of
accommodations (except as expressly set forth herein), mechanical or other
failure of airplanes or other means of transportation or for the failure of any
transportation mechanism to arrive or depart on time, sanitation problems, lack
of medical care, or for any other cause beyond the direct control of
ECLIPSETRAVELER.COM, Inc. To the extent that ECLIPSETRAVELER.COM, Inc. is
involved in booking air transportation for you, ECLIPSETRAVELER.COM, Inc. acts
as an agent of the air carrier and not as your agent. For all other purposes,
ECLIPSETRAVELER.COM, Inc. does not act as an agent for any party whatsoever.
ECLIPSETRAVELER.COM, Inc. reserves the right to decline to accept or retain any
person as a member of any trip. Except as discussed above in “Medical Issues”
your sole remedy shall be a prorated refund of your Trip Price for any unused
portion of the trip. ECLIPSETRAVELER.COM, Inc. reserves the right to modify
itineraries and substitute hotels and accommodations. Included features may not
be available for all departures. Any legal proceedings both on behalf of or
against ECLIPSETRAVELER.COM, Inc. must be instituted only in a federal or state
court located in Florida, and such claim will, be decided using the law of the
state of Florida. Any legal proceedings against the company must commence no
later than one year after the travel services have been completed.
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