Privacy Policy

Effective Date: January 1, 2023
Last Updated: Jan 5, 2026

Eclipse Traveler (“Eclipse Traveler,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request information, make a booking, contact us, or use our travel-related services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Full name
Email address
Phone number
Billing address
Travel preferences
Booking and reservation details
Passport or identification information, when required for travel arrangements
Emergency contact information, when applicable
Payment-related information
Messages, inquiries, or form submissions you send to us

We may also automatically collect certain technical information when you visit our website, such as:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referring website
Cookies and similar tracking data

2. How We Use Your Information

We use your information for the following purposes:

To respond to your inquiries
To provide travel information, quotes, and customer support
To process bookings, reservations, and travel arrangements
To communicate important updates about your trip or requested services
To process payments and invoices
To personalize your website and service experience
To improve our website, services, marketing, and customer experience
To send promotional emails, newsletters, or offers, where permitted by law
To comply with legal, regulatory, tax, and security obligations
To prevent fraud, misuse, or unauthorized activity

3. Travel-Related Information

Because Eclipse Traveler provides travel-related services, we may need to collect and share certain information with third-party travel providers, including but not limited to:

Hotels
Cruise lines
Tour operators
Transportation companies
Travel insurance providers
Payment processors
Visa or documentation service providers, when applicable

We only share information that is reasonably necessary to provide the requested travel services.

4. Payment Information

We may use third-party payment processors to securely handle payment transactions. Eclipse Traveler does not store full credit card numbers on its own servers unless explicitly stated and handled through secure, compliant systems.

Payment processors may collect and process your payment information according to their own privacy policies and security standards.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

Improve website performance
Understand visitor behavior
Remember user preferences
Measure marketing campaign effectiveness
Provide relevant advertising

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Marketing Communications

If you provide your contact information, we may send you promotional emails, travel offers, newsletters, or updates about our services.

You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Even if you opt out of marketing communications, we may still send you service-related messages, such as booking confirmations, payment notices, or important travel updates.

7. How We Share Your Information

We do not sell your personal information in the ordinary meaning of the word.

We may share your information with:

Travel service providers needed to fulfill your booking
Payment processors
Website hosting and technology service providers
Email and marketing service providers
Analytics and advertising partners
Legal, tax, or regulatory authorities when required
Business partners involved in providing requested services

We may also disclose information if required to protect our rights, comply with law, prevent fraud, or respond to lawful requests.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. These measures may include secure hosting, access controls, encrypted communication where appropriate, and limited access to personal data.

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

Providing requested services
Completing bookings and transactions
Meeting legal, tax, accounting, and regulatory requirements
Resolving disputes
Enforcing agreements
Maintaining business records

When information is no longer needed, we may delete, anonymize, or securely store it according to applicable requirements.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request limitation or objection to certain processing activities
Opt out of marketing communications
Request information about how your data is used or shared

To exercise your rights, please contact us using the information provided below.

We may need to verify your identity before processing certain privacy requests.

11. California Privacy Notice

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

These rights may include:

The right to know what categories of personal information we collect
The right to know how we use and disclose personal information
The right to request deletion of personal information
The right to request correction of inaccurate personal information
The right to opt out of certain sharing or selling of personal information, if applicable
The right not to be discriminated against for exercising privacy rights

Eclipse Traveler does not knowingly sell personal information. If our practices change, we will update this Privacy Policy accordingly.

12. International Users

If you access our website from outside the United States, please understand that your information may be transferred to, stored, or processed in the United States or other countries where our service providers operate.

By using our website or services, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

13. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

14. Third-Party Links

Our website may contain links to third-party websites, booking platforms, travel partners, or external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the top of this page.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Eclipse Traveler
Email: info@eclipsetraveler.com
Phone: +1 800 276 1168
Address: 3575 W.Lake Mary Blvd. Suite :108 Lake Mary, FL 32746, USA
Website: www.eclipsetraveler.com